Retail Lead Operations (Croydon) F/T 40HRS

Nike; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sporting goods company is seeking a Lead Supervisor in London. The role involves managing back-of-house functions, ensuring product availability, and supporting safety practices. Ideal candidates will have operations experience, strong communication skills, and a passion for the brand. This position offers competitive salary, discounts, and leadership development opportunities.

Benefits

Competitive salary

Generous product discounts

Yearly bonus

Full uniform provided twice per year

Qualifications

• Previous relevant operations experience and good knowledge of warehousing systems.
• Outstanding communication skills, both written & verbal.
• Experience managing a team.
• Solid organisation skills and attention to detail.

Responsibilities

• Support with managing daily re-stocking of products.
• Ensure timely product turnaround from back-of-house to sales floor.
• Assist Logistics team to meet performance expectations.
• Drive execution of logistics processes to achieve Sales targets.
• Support health & safety practices at all times.

Skills

Operations experience

Communication skills

Team management

Organisation skills

Attention to detail

Passion for the NIKE brand

Energetic demeanor

Job description

Overview

Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. To stay at the top of our game, we’re looking for passionate and driven Athletes who can help provide the kind of above-and-beyond service that inspires Nike fans for life!

As a Lead (Supervisor) dedication and commitment are as fundamental as any previous work history you bring with you. This critical role supports managing the store within the back-of-house functions, working with the team to deliver all logistical requirements and to ensure the Sales team has a full range of product on offer to sell.

What will you work on?

• Support with managing our daily re-stocking of product/stock maintenance
• Ensuring execution of timely product turnaround from back-of-house to the sales floor
• Assist Logistics team, ensuring that they meet performance expectations
• Delivering financial results - driving the execution of logistics processes to enable Sales targets to be achieved
• Supporting leadership team with Workplace Health & Safety & ensuring that safe practices are followed at all times

What you bring to Nike

• Previous relevant operations experience and good knowledge of warehousing systems
• Outstanding communication skills, both written & verbal
• Experience managing a team
• Solid organisation skills
• Attention to detail, reading & understanding reports
• A passion for the NIKE brand
• A natural sense of urgency and an energetic demeanor

What’s in it for you?

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• Competitive salary, generous product discounts and yearly bonus
• Full uniform provided twice per year

Availability requirements

The successful candidate will work on a rotating roster and must be available to work weekends, evenings across 7 fully flexible days