Retail Expert - Birmingham Bullring (Part Time)

Dyson; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in Birmingham seeks a retail expert to provide exceptional customer experiences and demonstrate innovative products. You will engage with customers, promoting Dyson's technology while maintaining an inviting store environment. Ideal candidates are technology enthusiasts with a passion for customer service. Benefits include 27 days of annual leave, competitive pension, and great discounts on products, among others.

Benefits

27 days annual leave

Access to competitive pension scheme

Access to private medical care

Life assurance

Cycle to work scheme

Tastecard discount

Amazing discounts on Dyson products

Optical Plan

Qualifications

• Passionate about cutting-edge technology and customer experiences.
• Enthusiastic and ready to engage in conversations about Dyson products.
• Experience in sales and customer service is advantageous.

Responsibilities

• Become an authority on Dyson products and assist customers.
• Actively promote and demonstrate Dyson products.
• Maintain store presentation and manage stock levels.

Skills

Product Expertise

Customer Engagement

Sales Techniques

Teamwork

Job description

This dynamic team stands at the forefront of our retail endeavours, frequently being the very first connection our customers have with Dyson. The significance of that inaugural cannot be overstated; it's not just about making a sale, it's about sculpting a remarkable experience that is the start of a journey within our brand.

• Product Expertise: Become an authority on Dyson products, understanding their features, benefits, and applications. Share this knowledge with customers to help them make informed purchase decisions.
• Customer Engagement: Greet and assist customers with enthusiasm, providing a personalized and welcoming experience. Listen to their needs, answer questions, and offer tailored solutions.
• Sales and Product Demonstrations: Actively promote and demonstrate Dyson products, showcasing their unique features to drive sales and create excitement.
• Store Presentation: Maintain a clean, organized, and visually appealing store environment, ensuring products are well‑displayed and easily accessible.
• Stock Management: Keep track of inventory levels, assist with restocking, and report any inventory discrepancies.
• Teamwork: Collaborate with colleagues to ensure a seamless customer experience and work with external retail partners to create best‑in‑class experiences.

About You

Are you passionate about cutting‑edge technology and committed to delivering exceptional customer experiences?

Are you enthusiastic and passionate about new technology and ready to engage in conversations with customers about how Dyson Technology can benefit them?

Do you have a passion for best‑in‑class customer experience?

If so, you might be the perfect fit for the Dyson retail expert role.

Benefits

• 27 days on annual leave
• Access to competitive pension scheme
• Access to private medical care
• Life assurance
• Cycle to work scheme
• Tastecard discount
• Amazing discounts on Dyson products
• Optical Plan

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.