Retail Customer Service Assistant

bp retail; Tewkesbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in Tewkesbury is seeking a Customer Service Assistant to provide outstanding support to customers. The ideal candidate will have a passion for customer service and enjoy working collaboratively in a fast-paced environment. No previous retail experience is necessary as comprehensive training will be provided to help develop the required skills. This role comes with flexible hours, competitive pay, and various benefits including a discount on in-store goods.

Benefits

Flexible hours

Career progression

Paid holiday

25% discount on in-store goods

Access to the Retail Trust

Wellbeing benefits

Competitive pay rates

Pension scheme

Share save scheme

Qualifications

• No prior retail experience expected; training provided.
• Energized by working in a collaborative team environment.

Responsibilities

• Ensure safety of yourself, colleagues, and customers.
• Support individuals with all their needs in a fast-paced environment.

Skills

Passion for customer service

Ability to work in a team

Job description

Customer service assistant

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What you get

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24 / 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

Making sure that safety of yourself, your colleagues, and the customer, i...