Retail Customer Service Assistant

bp retail; Leatherhead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Leatherhead is seeking a Customer Service Assistant who is passionate about customer service and enjoys working in a collaborative team environment. The role involves ensuring the safety of customers and colleagues while providing exceptional support tailored to customer needs. No previous retail experience is required as training will be provided. This position offers competitive pay rates and various employee benefits including flexible hours, paid holidays, and more.

Benefits

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to the Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Qualifications

• Enjoys providing excellent customer service.
• Energized by teamwork and collaboration.
• Willing to learn through training.

Responsibilities

• Ensure safety for yourself, colleagues, and customers.
• Support customers with their needs.
• Contribute to a positive shopping experience.

Skills

Passion for customer service

Team collaboration

Ability to work in a fast-paced environment

Job description

Customer service assistant

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What you get

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24 / 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

Making sure that safety of yourself, your colleagues, and the customer, i...