Retail Catering Assistant | Northern Care Alliance NHS Foundation Trust

Salford Royal NHS Foundation Trust; Bury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare organization in Bury is looking for a dedicated individual to provide high-quality customer service in food preparation and maintaining cleanliness. The role involves setting up service counters, serving meals to customers, ensuring proper stock rotation, and adhering to hygiene and cleaning regulations. The ideal candidate should possess strong customer service skills and have a detail-oriented mindset, with opportunities for career development and a competitive benefits package.

Benefits

Fantastic annual leave allowance

Flexible working opportunities

Health and wellbeing activities

Qualifications

• Experience in a customer service role is valuable.
• Knowledge of HACCP regulations is preferred.
• Basic food handling qualifications are a plus.

Responsibilities

• Set up the counter for the day's service.
• Serve customers with hot and cold meals.
• Maintain correct storage and rotation of stock.
• Ensure cleanliness and hygiene standards are met.
• Operate an EPOS based till accurately.

Skills

Customer service skills

Attention to detail

Cleaning standards compliance

Cash handling

Job description

The aims of the department are to provide a high quality, customer focused, cost effective, and well-presented service, providing a service to staff, visitors and patients.

The post holder will, ensuring the correct and economical use of materials and equipment.

• Setting up the counter for the day's service
• Checking all floats making sure they are correct at the start of service
• Serving customers of hot and cold meals and preparing deli sandwiches in a friendly helpful manor
• Stocking shelves, fridges and ensuring stock levels are maintained
• The correct storage and rotation of stock, and maintenance of minimum/maximum stock level
• Producing barista style coffee as required
• Temperature probing of sandwiches and hot food items and the recording of temperatures in accordance with department HACCP procedures
• Completion of any appropriate documentation to ensure legal compliance.
• The cleaning of premises and equipment to correct standards of cleanliness and frequencies laid down in the cleaning schedules and departmental hygiene policies.
• Working on a EPOS based till and adhering to the Cash handling policies and procedures

CLEANING

• To comply with the policy of HACCP and adapt to any new regulations.
• To work in such a way that does not endanger the safety of self and colleagues, by maintaining a clean, tidy and safe work place area in accordance to the Health and Safety at Work Act.
• Cleaning to standards and frequencies laid down in cleaning schedules, to ensure correct standards of cleanliness and hygiene in accordance with the hygiene policy and current legislation.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

This advert closes on Wednesday 10 Dec 2025