Retail Branch & Transfer Manager

WeBuyAnyCar; Bridgwater; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading car-buying service in the UK is seeking a Retail Branch & Transfer Manager to oversee the buying process and ensure exceptional customer service. The role requires a full UK manual driving license and experience in a target-driven environment. Responsibilities include managing customer interactions, negotiating deals, and delivering outstanding service. The company offers competitive salary, bonuses, and numerous benefits including a gym membership and healthcare cash plan. This position is ideal for customer-facing professionals looking for growth opportunities within a fast-growing brand.

Benefits

Discounted Gym Membership

Team social events

Monthly & Annual Bonuses

Accrue Extra Holidays

Healthcare Cash Plan

Pension Scheme

Structured Progression Programmes

Qualifications

• A current full UK manual driving license is essential.
• Experience in target-driven environments is preferred.
• Customer-focused with excellent communication skills.

Responsibilities

• Manage the buying of cars and customer interactions.
• Schedule and prioritise appointments effectively.
• Deliver excellent customer service while negotiating deals.

Skills

Communication skills

Customer service

Organisational skills

Ability to work under pressure

Driving license

Tools

IT skills

Job description

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About The Role

Job: Retail Branch & Transfer Manager

Salary: £27,100 per year (OTE 34,120)

Bonus: Fantastic monthly bonus and annual bonus based on company performance

Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

As a Sales Executive with WBAC you will:

• First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.
• Liaising with the back office and work colleagues through.
• When you are not buying cars you will be assisting the transport department as required

Requirements

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers.
• Excellent administration and IT skills

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.

About Us

We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month