Retail Assistant Manager — Lead, Sell Holidays & Earn Commission

TUI AG; Eastwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading holiday company is seeking an Assistant Manager for their Eastwood store. The role requires guiding and developing a team to deliver exceptional customer service while driving sales of holidays and related products. Applicants should have strong coaching abilities and a commitment to enhancing the customer experience. The position offers competitive pay, commissions, and various employee benefits, including holiday and health perks.

Benefits

Starting salary of £13.30 per hour

Commission scheme

Holiday benefits and discounts

Investment in development

Pension scheme and life assurance

Qualifications

• Experience in team development and coaching.
• Strong customer service skills to enhance the customer journey.
• Ability to manage and resolve complaints confidently.

Responsibilities

• Guide and develop the team to achieve high performance.
• Monitor customer feedback to improve satisfaction and loyalty.
• Assist with recruiting talent and managing engagement.

Skills

Coaching

Customer service

Team leadership

Problem-solving

Job description

A leading holiday company is seeking an Assistant Manager for their Eastwood store. The role requires guiding and developing a team to deliver exceptional customer service while driving sales of holidays and related products. Applicants should have strong coaching abilities and a commitment to enhancing the customer experience. The position offers competitive pay, commissions, and various employee benefits, including holiday and health perks.