Retail Assistant

Sodexo; Barnstaple; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global facilities management leader is seeking a Retail Assistant for North Devon District Hospital. This part-time role, requiring 19.5 hours per week, involves serving food and beverages, maintaining clean dining areas, and providing excellent customer service. Ideal candidates will have experience in retail or catering, strong communication skills, and a friendly demeanor. The position offers a pay rate of £12.51 per hour with opportunities for overtime and career development within a supportive team environment.

Benefits

Full uniform and training provided

Career development and progression opportunities

Supportive team environment

Qualifications

• Organized and able to restock shelves following correct stock rotation.
• Experience in delivering high standards of customer service.
• Good knowledge of food hygiene and health practices.

Responsibilities

• Serve food and beverages with excellent customer care.
• Monitor and record food temperatures.
• Prepare and deliver hospitality functions.
• Operate tills and handle cash securely.
• Maintain high standards of cleanliness.

Skills

Experience in catering and/or retail environments

Friendly and approachable manner

Strong communication skills

Pride in personal presentation

Awareness of hygiene and health & safety

Ability to work independently and as part of a team

Willingness to learn and grow

Education

Level 2 Food Hygiene Certificate

NVQ Level 2 in Customer Service

Job description

Retail Assistant - North Devon District Hospital

Hours: 19.5 per week

Shifts: Monday 10:00-17:00, Saturday 09:30-16:30, Sunday 09:30-16:30

Pay: £12.51 per hour + potential overtime

Make a Difference Every Day

Are you friendly, reliable, and passionate about great customer service? Join our dedicated Sodexo team at North Devon District Hospital, where you'll play a key role in delivering exceptional retail and catering services to staff, visitors, and patients.

This is a varied, fast paced role where no two days feel the same. You'll help keep our cafés, retail outlets, and dining areas running smoothly, ensuring every customer receives a warm welcome and high quality service.

What You’ll Do

• Serve food and beverages with excellent customer care
• Monitor and record food temperatures
• Restock shelves and displays using correct stock rotation
• Support stocktaking and ordering
• Prepare and deliver hospitality functions
• Operate tills and handle cash securely
• Clear tables, wash up, and maintain high standards of cleanliness
• Follow cleaning schedules and COSHH guidelines
• Support new colleagues through the buddy induction programme

What You Bring

• Experience in catering and/or retail environments
• Friendly, approachable manner and strong communication skills
• Pride in personal presentation and customer service
• Awareness of hygiene, infection control, and health & safety
• Ability to work independently and as part of a team
• Willingness to learn and grow within Sodexo

Desirable (not essential)

• Level 2 Food Hygiene Certificate
• NVQ Level 2 in Customer Service

What You’ll Get

• £12.51 per hour
• 19.5 hours per week
• Potential for overtime
• Full uniform and training provided
• Career development and progression opportunities
• Supportive team environment

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins

Sodexo Disability, Ability network, So Together, Generations and Origins.