Retail Advisor

BT Group; Pontyclun; On-site; GBP 26,000; Full time

Job summary

A leading telecommunications provider in the UK is seeking a Retail Advisor in Llantrisant. This role involves engaging with customers to offer services and products, where personality is key. Support is provided through training, and employees can earn a starting salary of £13.12 per hour plus commission. With a focus on personal development, this position comes with benefits such as private healthcare and travel loans.

Benefits

Uncapped commission scheme

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Qualifications

• Curiosity and an interest in asking questions.
• Ability to navigate challenging situations.
• Resilience and transferable skills from diverse experiences.

Responsibilities

• Engage with customers to find the right products and services.
• Receive training to be the face of the brand.
• Build lasting relationships with customers.

Job description

Retail Advisor

Job Req ID: 50787

Posting Date: 17 Sept 2025

Function: EE Retail

Unit: Consumer

Location: Llantrisant (4955), Llantrisant, United Kingdom

Salary: 25684.0

Working Hours - 37.5 hours per week

Location - Llantrisant

£13.12/h plus 20% on target commission

Everyone's welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.

If you're a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.

You don\'t need specific experience to apply. We\'ll give you all the training you need to be the face of our brand - You just need to bring your personality and soon you\'ll be talking to customers and building lasting relationships.

What’s in it for you?

• A great starting salary of £13.12 plus an uncapped commission scheme
• Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we\'ll support you to achieve the career you want.
• Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we\'ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?