Restaurant Supervisor – Hotel

Susan Hamilton Group; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established hotel in Exeter is seeking a Restaurant Supervisor to join their Food & Beverage team on a part-time, temporary basis. This role involves leading the front-of-house team, ensuring excellent guest service, and maintaining high standards during breakfast, lunch, or dinner shifts. Candidates should have strong leadership capabilities, excellent customer service skills, and previous supervisory experience in hospitality. Flexibility in hours and days is required to cover peak service times.

Qualifications

• Strong leadership and communication skills.
• Excellent customer service and problem-solving abilities.
• Organised, proactive, and calm under pressure.
• Previous supervisory experience in hospitality.

Responsibilities

• Lead and support the food and beverage team during daily service.
• Oversee guest experience and resolve any issues.
• Manage daily setup, close-down, and stock levels.

Skills

Leadership

Customer service

Problem-solving

Communication

Teamwork

Job description

Our client, a well‑established hotel in Exeter, is seeking a Restaurant Supervisor to join their Food & Beverage team on a part‑time, temporary basis. This role offers excellent flexibility, with the core requirement being coverage during peak service times. You will work 3 days per week, with the potential for extra shifts and hours as business levels increase.

Role Overview

As Restaurant Supervisor, you will support the smooth running of the restaurant, ensuring guests receive outstanding service across breakfast, lunch, or dinner shifts. You will lead the front‑of‑house team, maintain high standards, and act as the key point of contact between the restaurant and kitchen teams.

Key Responsibilities

• Lead, motivate, and support the F&B team throughout daily service
• Oversee guest experience, resolving issues and ensuring service excellence
• Manage daily setup, close‑down, stock levels, and hygiene standards
• Ensure compliance with hotel policies, brand standards, and health & safety
• Communicate effectively with management and kitchen teams

What We’re Looking For

• Strong leadership and communication skills
• Excellent customer service and problem‑solving abilities
• Organised, proactive, and calm under pressure
• A team player with previous supervisory experience in hospitality

Working Pattern

• 3 days per week, with flexible scheduling
• Additional hours/shifts available during busy periods
• Flexibility on days and hours as long as peak service times are covered
• May include early mornings, late evenings, or weekends