Restaurant Supervisor

ASK Italian; Faversham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular Italian restaurant chain in Faversham is seeking a Restaurant Supervisor to oversee daily operations and ensure exceptional service. You will lead a team in a fast-paced environment, drive the customer experience, and support the training of new staff. The ideal candidate has a passion for people, diverse cultures, and Italian cuisine. This role includes comprehensive training and generous benefits, making it an exciting opportunity for those who thrive in a collaborative workplace.

Benefits

50% off meals at ASK Italian and Zizzi restaurants

Complimentary meals on shift

28 days paid holiday, pro-rata

Pension contributions

Paid community volunteering day

Qualifications

• Ability to lead a team in a fast-paced environment.
• Commitment to delivering high standards of service.
• Experience in hospitality or similar roles preferred.

Responsibilities

• Oversee restaurant operations as the Manager on Duty.
• Ensure customer satisfaction and excellent service.
• Support training and development of team members.

Skills

Passion for food and people

Leadership

Teamwork

Attention to detail

Excellent customer service

Job description

Overview

Restaurant Supervisor - Faversham

Role: Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader

Pay: Up to £13.90 per hour, after successful training, including benefits.

Hourly Rate: Starting at up to £12.21 per hour, plus £1.50 per hour tronc average.

At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service.

We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams!

We live and breathe the ASK Factor and use its core values to guide everything we do:

• Heartfelt: We love what we do and believe in what we say.
• Respectful: We care about how we make people feel and our impact on the world around us.
• Generous: We'll go that extra mile to make a difference.
• Spirited: We're determined, always moving forward to be the best we can be.

Benefits

• Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.
• Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
• Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
• Inclusive Dress Code Policy: Part dress code provided, including shoes.
• Paid Holidays: 28 days paid holiday, pro-rata.
• Pension Contributions
• Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
• Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
  • Early wage access through Stream
  • Well-being and GP support for you and your family
  • Discounts on lifestyle brands, including gyms, cinemas, and travel
• Community Volunteering: 1 paid day per year to volunteer in your local food bank.
• A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.

What We Ask of You

• Passion: A love for people, diverse cultures, food, and all things Italian.
• Hospitality: A welcoming attitude, making every customer feel at home.
• Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards.
• Behaviour: To work collaboratively with the Management and restaurant team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.

Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we'd love to welcome you aboard!