Restaurant Manager

Haven; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent leisure company is seeking a Restaurant Manager to lead its energetic team in York and North Yorkshire. The successful candidate will be responsible for delivering outstanding guest experiences, supervising daily operations, and fostering a motivated team culture. Candidates need previous management experience, strong leadership skills, and an ability to work in a fast-paced environment. In return, the company offers an attractive salary, annual bonus, and various employee perks including discounts and training opportunities.

Benefits

Attractive salary plus annual bonus opportunity

On-site accommodation

Comprehensive training and ongoing support

Exclusive discounts on dining and holidays

Qualifications

• Proven experience in leadership roles such as Restaurant Manager or similar.
• Able to thrive in fast-paced environments with attention to detail.
• Extensive knowledge of health and safety regulations.

Responsibilities

• Lead and motivate the team to deliver excellent service.
• Ensure guest satisfaction and address concerns promptly.
• Monitor performance and provide regular coaching and feedback.
• Oversee scheduling and budgeting for operational efficiency.
• Ensure compliance with health and safety regulations.
• Resolve operational issues and support team development.

Skills

Leadership skills

Communication skills

Customer service skills

Problem-solving ability

Organizational skills

Multitasking skills

Job description

Position: Restaurant Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Restaurant Manager! Bring your leadership expertise deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.

As the Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Ensure all operations comply with health and safety regulations, company policies, and standards.
• Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• Attractive salary plus annual bonus opportunity.
• On‑site accommodation, subject to availability and T&Cs.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.