Restaurant Manager

bartlett mitchell - #NRLondon; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading contract catering company in Greater London seeks an experienced Restaurant Manager to oversee service standards and team performance. The ideal candidate will have 2-3 years of experience in catering or hospitality management, focusing on achieving client satisfaction and managing costs. You will lead a team of 7, implementing best practices to ensure a high-quality dining experience. This position offers a range of benefits, including masterclasses with top chefs and enhanced parental leave.

Benefits

Annual day off for birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Cycle-to-work scheme

Freedom Friday - paid day off to volunteer

Free lunch every workday

Access to Mental Health Charter App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• 2-3 years of experience in contract catering or hospitality management.
• Experience in managing a team to achieve targets.
• Proficiency in food service and cost controlling.

Responsibilities

• Manage service areas and maintain standards.
• Implement legislative procedures as per company policy.
• Plan improvements in service areas.
• Communicate goals and gather feedback from team members.
• Achieve budgetary targets and monitor controls.

Skills

Team management

Food production knowledge

Customer satisfaction

Cost control

Education

Hospitality Diploma/NVQ equivalent

Food Safety Level 3

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Restaurant Manager to join our team.

Responsibilities

• Manage and monitor all areas of service and standards
• Ensure all legislative and due diligence procedures are carried out in line with company policy
• Plan for service improvements in all areas.
• Attend BM Caterers craft development opportunities.
• Ensure BM Caterers concepts and Innovations are implemented and marketed effectively within the business
• Ensure all team HOD’s are aware of required standards and current achievement status
• Communicate regularly with all team members to ensure clear goals are set, feedback sought and ideas shared
• Ensure development of individuals & team is achieved through appraisals, day to day supervision and performance management
• Ensure budgetary targets are achieved, ensuring any controls are in place and monitored.
• Liaise with the client and customers to ensure maximum customer satisfaction
• Ensure efficient and hygienic working practices are consistent in all areas

Hours

Monday to Friday, working hours between 8am - 16.30pm (closed on weekends and bank holidays)

Team

Team of 7 people

Qualifications

Ideally you will have 2-3 years of experience working in contract catering or hospitality, managing a team to achieve targets and client satisfaction. You will be skilled and knowledgeable about food production, service and managing cost controls. You may already hold a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent.

Benefits

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website.