Restaurant GM - Lead Teams, Elevate Guest Experience

KFC South East; Sheerness; On-site; GBP 35,000 - 40,000; Full time

Job summary

A popular fast-food chain in Sheerness is looking for a Restaurant General Manager to lead a team and enhance guest experience. This role requires strong management skills to drive performance, ensure operational efficiency, and create a positive work culture. The ideal candidate has experience in team leadership and a passion for customer service. Competitive salary of £35,000 - £40,000 with bonus opportunities and various employee benefits.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

25% staff discount

Gym discounts

200+ high street perks

Wellbeing support

Qualifications

• You’ve managed teams before and know how to bring the best out of people.
• You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Responsibilities

• Take full ownership of the restaurant — drive performance and hit goals.
• Train, coach, and motivate your team to raise performance standards.
• Own your KPIs and push the team to deliver every shift.
• Manage admin tasks — rosters, stock, reporting to ensure smooth operations.
• Create unforgettable guest experiences to turn first-timers into regulars.

Skills

Team management

Guest service

Operational efficiency

Coaching and development

Job description

A popular fast-food chain in Sheerness is looking for a Restaurant General Manager to lead a team and enhance guest experience. This role requires strong management skills to drive performance, ensure operational efficiency, and create a positive work culture. The ideal candidate has experience in team leadership and a passion for customer service. Competitive salary of £35,000 - £40,000 with bonus opportunities and various employee benefits.