Restaurant Assistant Manager

Compass Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is looking for an Assistant Manager at Taco Bell, Birmingham New Street Station. The ideal candidate should have supervisory experience, strong communication skills, and a passion for customer service. You will support the General Manager in delivering operational excellence and lead a dedicated team. This role offers competitive pay and a comprehensive benefits package, including free meals and career development opportunities in a vibrant environment.

Benefits

Competitive salary

Benefits package

Free meals

Contributory pension scheme

Exclusive travel discounts

Discounts on grocery shopping

Cash rewards

Wellness classes

Qualifications

• Previous supervisory or assistant management experience in hospitality or retail.
• Strong communication and teamwork skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist in coaching and developing a high-performing team.
• Support the delivery of brand standards.
• Champion a customer-first approach.

Skills

Leadership

Customer service

Communication

Teamwork

Time management

Job description

Assistant Manager - Taco Bell Birmingham New Street Station

Employer: Compass Group One Retail
Location: Birmingham New Street Station
Contract Type: Full-time
Shift Pattern: Between 9am and 1am, Monday to Sunday

Add a little spice into your career as our new Assistant Manager at Taco Bell, Birmingham New Street Station.

Taco Bell is the world's leading Mexican-inspired quick service restaurant brand, serving millions of fans every week across 8,200+ restaurants in over 32 countries. Located in one of the UK's busiest travel hubs, our Birmingham New Street Station site is fast-paced, vibrant, and full of energy – serving thousands of customers every day.

As part of Compass Group, the world's largest hospitality company, you'll benefit from outstanding support, structured development, and genuine career progression. This is an exciting opportunity for a motivated hospitality leader ready to take the next step and make an impact in a high-volume, dynamic environment.

The Role

As Assistant Manager, you'll support the General Manager in delivering operational excellence, developing the team, and ensuring every guest enjoys a great Taco Bell experience. You'll lead by example on shift, helping drive performance, standards, and team engagement.

Key Responsibilities

• Lead & Support: Assist in coaching, motivating, and developing a high-performing team.
• Operational Standards: Support the delivery of brand standards across food quality, service, and safety.
• Customer Experience: Champion a customer-first approach and help resolve issues quickly and professionally.
• Commercial Awareness: Support sales-driving initiatives and cost control to achieve site targets.
• Shift Management: Take responsibility for running shifts, opening/closing, and ensuring smooth daily operations.
• HSE Compliance: Ensure health, safety, and hygiene standards are consistently followed to create a safe environment for team members and guests.

What We're Looking For

• A positive, energetic leader with a hands-on approach.
• Previous supervisory or assistant management experience in hospitality, or retail.
• Strong communication and teamwork skills.
• A passion for customer service and people development.
• Ability to thrive in a fast-paced, high-volume environment.
• Proficiency in English and a desire to progress and grow your career.

Why Join Us?

• Competitive salary
• Benefits package including pension, discounts, and learning & development programmes.
• Clear career pathways within Compass Group
• A fun, fast-paced, and supportive team culture in an iconic location.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!