Residential Surveyor

The New Homes Group; Skegness; On-site; GBP 40,000 - 80,000; Full time

Job summary

A leading estate agency is seeking a Mortgage and Protection Advisor to enhance customer experience throughout the mortgage process. The role involves providing comprehensive guidance on mortgage products, generating new business, and fostering strong relationships with Estate Agency teams. The ideal candidate will possess a Full CeMAP qualification and have a proven track record in customer service. Exceptional training and support will be provided to ensure success.

Benefits

Uncapped commission

Superb training and development programme

Quality and Loyalty Bonus

Group Discounts on Property Services

All expense paid trips for top achievers

Qualifications

• Full CeMAP or equivalent qualification required.
• Experience in customer service and business generation.
• Must have a full UK driving license.
• Excellent verbal and written communication skills.

Responsibilities

• Build relationships with Estate Agency teams for training and support.
• Attract new customers and achieve professional goals.
• Guide customers through mortgage services and product advice.
• Participate in branch meetings to discuss best practices.

Skills

Customer care

Communication

Business generation

Adaptability

Organisation

Education

Full CeMAP qualification

Job description

Abbotts Estate Agency are looking for a Mortgage and Protection Advisor to join them in Chelmsford. OTE £40k-£80k

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.

You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor..

• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services.
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – We invest in you!
• All expense paid trips for top achievers

Main responsibilities:

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required:

• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• A Full UK driving license and access to your own vehicle

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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Created on 16/07/2025 by TN United Kingdom