Residential Support Worker (Children's Coach)

SuperCare Residential; Eastbourne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A care organization in Eastbourne seeks a Day Coach to support children with complex learning disabilities. This role involves providing nurturing care and implementing trauma-informed strategies to help children thrive. Candidates should have experience in SEN or youth support and demonstrate resilience and empathy. Competitive salary and annual training opportunities included.

Benefits

Salary 20% above sector average

Predictable rota

Fully funded Level 3 and Level 5 qualifications

Private healthcare

Gym membership stipend

Company pension and bonus scheme eligibility

Warm, supportive team culture

Qualifications

• Previous experience supporting young people with complex needs.
• Ability to stay calm in challenging situations.
• Interest in learning about unique medical needs.

Responsibilities

• Provide daily support and care for children with complex learning disabilities.
• Use trauma-informed strategies to support children.
• Encourage participation in community activities.

Skills

Experience in SEN or residential care

Calm under chaos

Curiosity about genetic syndromes

Understanding of empathy and boundaries

Education

Training in trauma-informed care

Job description

Overview

A Day Coach at this SuperCare home in Eastbourne provides daily care, encouragement, and stability for children and young people who present with complex learning disabilities and associated conditions/syndromes such as: Smith-Magenis Syndrome, congenital hypopituitarism, global developmental delay, Autism Spectrum Disorder (ASD), sensory processing differences, SEMH difficulties, and attachment-related trauma.

The home is rated "Good" by Ofsted and is looking to continue its journey towards "Outstanding".

This isn't just a job - it's about being part of a team of adults that helps children feel safe, supported, and able to thrive, even when life has given them a difficult start.

What You'll Do

No two days are the same in this home however there are some strong routines. We look for all adults in our homes to be able to support as below:

• Be a consistent, calm presence as children navigate daily routines like school preparation, therapy, mealtimes, and play.
• Use calming, trauma-informed strategies to support children through impulsivity, aggression, self-injury, or emotional shutdowns.
• Help young people explore the world around them - joining them in community activities, hobbies, and creative outlets.
• Notice the small wins: a smile, a conversation, a safe risk - and celebrate progress.
• Work closely with teachers, therapists, and health teams to provide wraparound care.
• Model patience, warmth, and resilience - so children see that adults can be trusted, no matter what.

What We\'re Looking For

We're looking for adults with some previous experience supporting young people with complex needs, ideally in a care setting:

• Experience in SEN, residential care, or youth support is helpful - but above all, we value people who are resilient, patient, and reflective.
• You can remain calm in moments of chaos, supporting behaviours without taking them personally.
• You're curious, open to learning about rare genetic syndromes and medical needs, and confident asking questions.
• You understand that consistency, boundaries, and empathy are the foundation of safe relationships.

Experienced candidates would also bring working knowledge of supporting developmental trauma, attachment difficulties, sensory processing difficulties, complex medical needs.

The young people in this home are incredibly energetic and active! Therefore you should be able to physically and mentally engage in a wide range of activities.

Benefits of Working at SuperCare

• Salary 20% above the sector average.
• Predictable rota: 07:30am-22:30pm (1 day on, 2 days off) on a full time contract.
• 36 days of expert face-to-face training annually.
• Fully funded Level 3 and Level 5 qualifications.
• Private healthcare and 24/7 GP access.
• Gym membership stipend and wellbeing perks.
• Clear progression to Senior, Team Leader, or Management roles.
• Company pension and bonus scheme eligibility.
• Warm, supportive team culture.
• Great location: 5 minutes from Eastbourne station, with free parking and communal cars.

Next Steps

Please apply for this role if you\'re passionate about supporting young people with learning disabilities and complex needs.