Residential Scheme Manager - Live-In Community Leader

Home Group Limited; Hastings; On-site; GBP 24,000 - 29,000; Full time

Job summary

An established housing charity in Hastings is seeking a Scheme Manager to oversee a retirement community. The role includes ensuring safety, managing buildings, engaging with residents, and providing excellent customer service. Ideal candidates will have a passion for supporting older individuals, experience in administration, and the ability to work independently. Enjoy benefits like generous leave, health plan, and a pension scheme.

Benefits

34 days leave including bank holidays

Health cash plan

Instant pay access

Generous pension scheme with life insurance

Qualifications

• Passion for providing excellent customer service and building relationships with diverse customers.
• Knowledge of health and social issues that affect older people.
• Experience in safeguarding and conducting risk assessments.
• Strong administrative skills for managing accounts and budgets.
• Ability to work independently and make decisions effectively.

Responsibilities

• Manage the retirement scheme ensuring safety and security.
• Engage with customers and respond to their needs.
• Ensure communal areas are safe, clean, and welcoming.
• Work with contractors for maintenance and repairs.
• Support sourcing local suppliers and services for residents.

Skills

Excellent customer service

Strong administrative skills

Knowledge of health and social issues

Experience in safeguarding

Ability to work independently

Job description

An established housing charity in Hastings is seeking a Scheme Manager to oversee a retirement community. The role includes ensuring safety, managing buildings, engaging with residents, and providing excellent customer service. Ideal candidates will have a passion for supporting older individuals, experience in administration, and the ability to work independently. Enjoy benefits like generous leave, health plan, and a pension scheme.