Resident Liaison Pro: Smooth Kitchen & Bath Projects

Build Recruitment; Northampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading construction recruitment agency is looking for a dedicated Resident Liaison Officer in Northampton. The candidate will be the vital link between site teams, residents, and clients on a Kitchen and Bathroom project. Key responsibilities include managing schedules and handling complaints professionally. The ideal candidate should have strong communication skills, a proactive attitude, and maintenance project experience. A valid driving license is required.

Qualifications

• 6-12 months of experience working on maintenance projects as a Resident Liaison Officer (RLO) is essential.
• Ability to work independently and as part of a team.
• Must have a driving license.

Responsibilities

• Booking appointments and managing schedules.
• Handling resident complaints and issues professionally.
• Facilitating communication between stakeholders for seamless project experience.

Skills

Exceptional communication skills

IT proficiency

Strong interpersonal skills

Proactive attitude

Job description

A leading construction recruitment agency is looking for a dedicated Resident Liaison Officer in Northampton. The candidate will be the vital link between site teams, residents, and clients on a Kitchen and Bathroom project. Key responsibilities include managing schedules and handling complaints professionally. The ideal candidate should have strong communication skills, a proactive attitude, and maintenance project experience. A valid driving license is required.