Resident Lead Technician

NG Bailey Facilities Services; South Yorkshire; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading facilities services provider in the UK is seeking a Resident Lead Technician to manage a team and ensure excellent service delivery in Mechanical & Electrical maintenance. The candidate should have a strong background in Electrical or Mechanical work, ideally with relevant apprenticeships, and possess exceptional customer service abilities. Benefits include a competitive salary up to £43k, flexible benefits package, and opportunities for personal development.

Benefits

Sick Pay

25 Days Holiday plus bank holidays

Pension with employer contribution

Private Medical Insurance

Flexible Benefits

Personal development programme

Qualifications

• Background in Electrical / Mechanical Maintenance for large commercial buildings.
• Ability to provide exceptional customer service skills.
• Experience with CHP / Biomass & Air Conditioning is desirable.

Responsibilities

• Monitor service performance and take corrective action as needed.
• Deliver planned preventative maintenance (PPM) in line with SLAs.
• Supervise subcontractor compliance with H&S standards.

Skills

Mechanical maintenance

Electrical maintenance

Customer service

Reactive repairs

Education

Mechanical or Electrical apprenticeship

17th or 18th Edition IEE Regulations

IOSH Working / Managing Safely

Job description

Resident Lead Technician

Rotherham, S60

Permanent

Salary: Up to £43k, Plus Benefits, No On Call

NG Bailey Facilities Services are currently recruiting a Lead Multi Skilled (M&E) Maintenance Technician to be responsible for carrying out routine maintenance and repairs to plant, equipment, the building fabric and ongoing client project works.

Responsibilities

• Excellent service delivery by monitoring service performance, taking corrective action, when necessary, across the client\'s premises and escalating to the Contracts Manager.
• Provide first line management and leadership to contract
• Deliver PPM relating primarily to Mechanical & Electrical Building Services Plant and System\'s in-line with agreed programmes / SLAs in order to meet Client and Statutory Compliance.
• Ensure PPM work is undertaken in-line with agreed timelines/ SLA\'s, PPM backlog is maintained at a realistic level, and all Reactive Work is completed within acceptable timescales and SLA standards.
• Checking completed work and documentation by Mobile Technicians and ensuring compliance with current legislation.
• Costing and completing Reactive Works identified through PPM work undertaken when requested.
• Provide Service Support providing quality service delivery
• Develop excellent working relationships with our client their staff or appointed representative through good customer service.
• Assist with supervision of sub-contractor works ensuring compliance and adherence to applicable H&S standards when required
• Completing all required documentation, job sheets, and certificates.
• Ensure the completion of toolbox talks as prescribed by the SHEQ department.

What we\'re looking for

You will have a background and relevant qualifications to provide Electrical / Mechanical Maintenance to a large commercial building and exceptional customer service skills.

• Ideally all candidates would have completed a Mechanical OR Electrical apprenticeship
• 17th or 18th Edition IEE Regulations (If Electrical)
• Capable of undertaking Reactive Repairs with minimal supervision.
• CHP / Biomass & Air Conditioning experience (Desirable)
• IOSH Working / Managing Safely (Desirable)
• Safe system of Work Procedure - PTW; RAMS etc. (Desirable)
• L&8 Training (Desirable)

Benefits

• Salary up £42k + Flexible Benefits + Plus overtime available
• Sick Pay
• 25 Days Holiday plus bank holidays
• Pension with employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
• Personal development programme

Next Steps

As a business, we\'re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We\'ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.