Resident-Centric Housing Officer - Central London

TRI Consulting Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A housing association in Greater London is seeking a Housing Officer on an ongoing temporary basis to provide personalized housing management for residents. You'll ensure that tenants receive the right support to maintain their tenancies and handle any issues efficiently. The ideal candidate will have experience as a Housing Officer, exceptional customer service skills, and excellent communication abilities. Competitive pay rate offered.

Qualifications

• Previous experience as a Housing Officer is preferred.
• Exceptional customer service skills.
• Excellent communicator.

Responsibilities

• Provide an excellent housing management service to residents.
• Ensure issues raised by residents are resolved appropriately.
• Work creatively as part of a team to support residents.
• Manage tenancies effectively and tackle unacceptable behaviour.
• Ensure properties are ready to let to void standard.
• Account for services accurately and transparently.

Job description

A housing association in Greater London is seeking a Housing Officer on an ongoing temporary basis to provide personalized housing management for residents. You'll ensure that tenants receive the right support to maintain their tenancies and handle any issues efficiently. The ideal candidate will have experience as a Housing Officer, exceptional customer service skills, and excellent communication abilities. Competitive pay rate offered.