Reservations & Group Sales Specialist – 5-Star Hospitality

The Municipal M Gallery; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A boutique hotel in Liverpool is seeking a Reservation and Group Sales Agent to enhance guest experiences and support hotel sales. Responsibilities include welcoming guests, maintaining accurate booking information, and presenting hotel services. Ideal candidates have 2+ years of experience in hotel reservations and possess strong communication and analytical skills. Join a passionate team in a stunning 5-star environment.

Benefits

Preferential hotel rates

Discounts with various partners

Extra day's holiday for your birthday

Free meals on duty

Gratuities and discounted local parking

Qualifications

• 2 years current reservation experience in a high-volume hotel reservations department.
• Ability to maintain accurate statistics and client details.
• Experience with sales and promotions for hotel services.

Responsibilities

• Welcoming and assisting guests in a polite and hospitable manner.
• Maximising hotel sales and profitability through service knowledge.
• Presenting the hotel to potential clients during meetings.

Skills

Positive can-do attitude

Strong attention to detail

Analytical and presentation skills

Teamwork and communication skills

High accuracy in verbal and written communication

Job description

A boutique hotel in Liverpool is seeking a Reservation and Group Sales Agent to enhance guest experiences and support hotel sales. Responsibilities include welcoming guests, maintaining accurate booking information, and presenting hotel services. Ideal candidates have 2+ years of experience in hotel reservations and possess strong communication and analytical skills. Join a passionate team in a stunning 5-star environment.