Reservations & Events Manager — Growth, Perks & Impact

Cycas Hospitality UK Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality management company in the United Kingdom is seeking a dynamic Reservations, Meeting & Events Manager to oversee room bookings and M&E functions. This role involves managing reservations, ensuring high-quality customer care, and leading a small team. The ideal candidate has a strong background in hospitality and team environments, excellent communication skills, and proficiency in Opera PMS. With a fun workplace culture and strong career development opportunities, this position is perfect for someone looking to grow in the field.

Benefits

Discounts at 7,000+ hotels worldwide

Industry-leading training and career development

Work hard, play hard culture

Qualifications

• Previous experience in reservations and/or M&E within a hotel or fast-paced environment.
• Experience leading or supervising a small team.
• Strong written and spoken English.

Responsibilities

• Lead the reservations and M&E function.
• Oversee revenue streams in partnership with the Director of Sales.
• Manage and convert incoming reservations.

Skills

Customer care

Leadership

Communication skills

Organizational skills

Commercial awareness

Proactive approach

Tools

Opera PMS

Job description

A leading hospitality management company in the United Kingdom is seeking a dynamic Reservations, Meeting & Events Manager to oversee room bookings and M&E functions. This role involves managing reservations, ensuring high-quality customer care, and leading a small team. The ideal candidate has a strong background in hospitality and team environments, excellent communication skills, and proficiency in Opera PMS. With a fun workplace culture and strong career development opportunities, this position is perfect for someone looking to grow in the field.