Reservations Agent

Hospitality & Retail Recruitment; Rickmansworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in Rickmansworth is seeking a skilled Reservations Agent. The ideal candidate will possess excellent organisational and communication skills, with a minimum of previous experience in hotel reservations or front desk roles. This position is primarily telephone-based and requires great attention to detail. In return, the hotel offers exceptional benefits in a supportive team environment.

Benefits

Excellent benefits

Qualifications

• Previous experience in a busy hotel reservations office or front desk.
• Flexible attitude and great guest interaction.

Responsibilities

• Manage reservations and inquiries via telephone.
• Provide excellent customer service and administrative support.

Skills

Organisational skills

Attention to detail

Verbal communication

Written communication

Telephone manners

Job description

We are looking for an experienced reservations agent for a luxury hotel in Hertfordshire. As a Reservations Agent you must have:

Excellent organisational skills, fantastic administrative skills, great attention to detail, excellent verbal and written communication skills.

You will need previous experience of a busy hotel reservations office or front desk preferably in a 5 star organisation. You must have a flexible attitude, great guest interaction, good telephone manner as this is a predominately telephone based role and written/verbal communication, in English, and the desire to play your part in a fantastic team.

In return you can expect excellent benefits please get to touch to find out more.