Reservation Helper

Remotetravelcareers; Norwich; Remote; GBP 10,000 - 40,000; Full time

Job summary

A remote travel service company is seeking a Reservation Helper to assist customers with travel reservations. In this role, you will provide friendly support, answer travel questions, and ensure details are accurate. Previous experience in customer service is a plus. Enjoy a flexible schedule while working from home in a supportive team environment.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Detail-oriented

Friendly and patient

Job description

We are seeking a remote Reservation Helper to assist customers with making and managing travel reservations. You’ll ensure details are accurate and provide friendly support, all while working remotely.

Responsibilities

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment