Repairs & Voids Manager

Hill & Hill Recruitment Ltd; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

A recruitment agency is seeking an experienced Repairs & Voids Manager to oversee responsive repairs and void services across social housing in the United Kingdom. This interim role requires effective management of contractor performance and ensuring compliance with health and safety regulations. The ideal candidate should have proven experience in repairs management and possess strong organisational skills. Competitive salary offered.

Qualifications

• Proven experience managing repairs and/or voids services within social housing.
• Strong knowledge of responsive repairs and voids processes.
• Excellent communication and leadership skills.

Responsibilities

• Manage delivery of responsive repairs and voids works across social housing.
• Oversee contractor performance and ensure service standards.
• Monitor budgets and report on performance.

Skills

Repairs management

Voids management

Contractor management

Communication

Organisational skills

Job description

Our client is currently seeking an experienced Repairs & Voids Manager to oversee the delivery of responsive repairs and voids services across their social housing stock.

This is a key interim role, responsible for ensuring properties are maintained to a high standard, void turnaround times are met, and services are delivered efficiently, safely, and in line with regulatory requirements.

Key Responsibilities

• Manage day-to-day delivery of responsive repairs and voids works across social housing properties
• Oversee contractor performance, ensuring quality, cost control, and service standards are achieved
• Ensure void properties are returned to lettable standard within agreed timescales
• Monitor budgets, programmes, and KPIs, reporting on performance and driving improvements
• Ensure compliance with health & safety, building regulations, and housing standards
• Act as a point of escalation for complex repairs, complaints, and operational issues
• Work collaboratively with internal teams, tenants, and external partners

The Ideal Candidate Will Have

• Proven experience managing repairs and/or voids services within social housing
• Strong knowledge of responsive repairs, voids processes, and contractor management
• Experience working in a local authority or housing association environment
• Sound understanding of compliance, health & safety, and housing regulations
• Excellent communication, leadership, and organisational skills
• Ability to hit the ground running in a fast-paced interim role