Repairs Scheduler

Niyaa People Ltd; Weymouth; On-site; GBP 25,000 - 27,000; Full time

Job summary

A social housing organisation based in Bournemouth is seeking a Repairs Scheduler to join their busy Repairs Team. The ideal candidate will excel in scheduling and allocating jobs to engineers while liaising with tenants to ensure efficient repairs and maintenance. Strong communication, organisational skills, and experience in a similar role are essential. This permanent position offers a salary between £25,000 and £27,000 for a 39.5-hour work week.

Qualifications

• Excellent organisational skills with the ability to prioritise and multitask under pressure.
• Strong communication skills, both verbal and written, with a customer-focused approach.
• Experience in a scheduling or coordination role, preferably within repairs or maintenance.

Responsibilities

• Schedule and allocate daily jobs to engineers, ensuring optimal routing and time management.
• Liaise with tenants to confirm appointments and manage access to properties.
• Arrange property surveys and follow-up visits where required.

Skills

Organisational skills

Communication skills

Customer service focus

Multitasking

Tools

Scheduling software

Job management software

General IT systems

Job description

Overview

We are seeking a highly organised and proactive Repairs Scheduler to join a busy Repairs Team, working within the social housing sector. This role is based in our Bournemouth office and plays a vital part in ensuring that repairs and maintenance works are efficiently scheduled and completed on time. As a Scheduler, you will be responsible for coordinating engineers, liaising with tenants, and ensuring that property visits and surveys are arranged smoothly and effectively. The ideal candidate will be a confident communicator, able to thrive in a fast-paced environment, with a strong focus on customer service and attention to detail.

Responsibilities

• Schedule and allocate daily jobs to engineers, ensuring optimal routing and time management.
• Liaise with tenants to confirm appointments and manage access to properties.
• Arrange property surveys and follow-up visits where required.
• Monitor job progress and update systems to reflect accurate scheduling information.

What we\'d love to see from you

• Excellent organisational skills with the ability to prioritise and multitask under pressure.
• Strong communication skills, both verbal and written, with a customer-focused approach.
• Experience in a scheduling or coordination role, preferably within repairs or maintenance.
• Competent in using scheduling or job management software and general IT systems.

Job details

• Job Title: Repairs Scheduler
• Location: Bournemouth
• Position: Permanent
• Hours: 39.5 per week
• Salary: £25,000 - £27,000

If you\'re interested in this Repairs Scheduler role then please apply or contact (url removed)