Repairs Scheduler

Eastlight Community Homes; Braintree; On-site; GBP 30,000; Full time

Job summary

A leading social housing provider in Braintree is seeking a Repairs Scheduler for a 12-month fixed-term contract. You will coordinate repair tasks and maintain communication with residents, ensuring efficient service delivery. The role is full-time, working Monday to Friday, with an annual salary of £29,492 and a comprehensive benefits package including a pension plan and generous leave provisions. Join us to enhance the living conditions of our communities!

Benefits

Group stakeholder pension plan

30 days annual leave plus bank holidays

Annual wellbeing grant

Qualifications

• Experience with scheduling and coordinating repair tasks.
• Proficiency in using specialized software for tracking.
• Commitment to customer service with residents.

Responsibilities

• Organize and coordinate repair tasks promptly.
• Maintain accurate records of repair requests.
• Communicate regularly with residents about schedules.

Skills

Customer service

Organizational skills

Time management

Communication

Job description

Agencies

Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.

Who We Are

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.

The Role

Eastlight Community Homes is seeking a Repairs Scheduler to join us as on a 12 month Fixed Term Contract.

In this role, your expertise will be crucial in organising, coordinating, and ensuring the swift completion of repair and maintenance tasks, enhancing the quality of services we offer to our housing community. You will maintain accurate records of repair requests and progress using specialised software, track operative diaries, and ensure repairs are completed on time, aiming for first-time fixes. The role involves providing excellent customer service through regular communication with residents about repair schedules and collaborating with senior staff to improve scheduling processes and overall efficiency.

As a Repairs Scheduler, you’ll play a critical role in our ongoing commitment to improving the living conditions for our residents, ensuring their homes are safe, comfortable, and well‑maintained.
This position operates from Monday to Friday, with work hours set from 7:45 am to 4:15 pm.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector‑leading total rewards package:

• £29,492 annual base salary
• Fixed Term Contract 12 months, Full Time
• Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
• 30 days annual leave plus bank holidays
• Annual wellbeing grant of £200 per annum – Subject to eligibility
• Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
• BHSF healthcare cash plan, life assurance
• Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [e-mail]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Any internal applications from employees whose roles are formally at risk will be given priority consideration for this position in accordance with our redeployment process.

Important Dates

Closing Date: 18 January 2026 at 23:59

Interview Date: Interviews are expected to be held on the 22 or 23 January 2026 in person at Eastlight's Braintree Hub.