Repairs Officer

Karter Thomas; Brighton; On-site; GBP 44,000 - 47,000; Full time

Job summary

A leading social housing provider in the United Kingdom is seeking an experienced Repairs Officer to manage external contractors and ensure high-quality repairs and maintenance services. This role involves budget management, compliance audits, and strategic planning to deliver a robust repairs service. The ideal candidate will have experience in overseeing repairs projects and a strong focus on customer service. Join a growing Maintenance team committed to delivering excellent service across their housing stock.

Qualifications

• Experience managing external contractors in a repairs context.
• Strong budget management and analytical skills.
• Knowledge of health & safety compliance.

Responsibilities

• Manage daily performance of external repairs contractors.
• Undertake surveys on properties and monitor completion of works.
• Support efficient repairs service and drive operational improvements.

Job description

Job Description

Repairs Officer

Salary : £44,109 £46,444

Location : Norfolk (Field-based)

Hours : 37 hours per week | MondayFriday

Contract Type : Permanent

A leading social housing provider is seeking an experienced Repairs Officer to join their growing Maintenance team. This is a key role in ensuring high-quality, customer-focused repairs and maintenance services across their housing stock.

As an integral part of the repairs and maintenance function, you will oversee day-to-day management of contracted repairs, drive service improvements, and ensure homes are safe, well maintained and delivered to a consistently high standard.

The Role

• Manage the daily performance of external repairs contractors, ensuring high-quality, timely and cost-effective delivery.
• Undertake surveys on properties, specify works, raise orders and monitor progress through to completion.
• Provide strong budget oversight, using data and insight to drive value for money and continuous improvement.
• Carry out pre and post-inspections, health & safety audits and quality checks to ensure compliance and high standards across all works.
• Support the delivery of an efficient repairs service, contributing to strategic planning and operational improvements.
• Handle complaints, legal disrepair matters and enquiries pr...