Repairs & Maintenance Manager

ZipRecruiter; King's Lynn; On-site; GBP 64,000; Full time

Job summary

A leading housing organization in King's Lynn is seeking an experienced Repairs & Maintenance Manager. In this senior leadership role, you will drive service excellence through effective management of in-house teams and contractor partnerships. The ideal candidate will have proven leadership experience, a strong focus on customer satisfaction, and exemplary budget management skills. Attractive package includes a salary of £63,222, 25 days annual leave, and professional development opportunities.

Benefits

25 days annual leave

Generous pension scheme

Reward scheme with discounts

Professional development support

Qualifications

• Proven leadership experience in repairs and maintenance management.
• Strong track record in delivering results within housing or property sectors.
• Experience in managing large teams and contractor relationships.

Responsibilities

• Lead the delivery of high-quality repairs & maintenance service.
• Manage budgets, financial planning, and contracts.
• Driving continuous improvement and innovation across the service.

Skills

Leadership

Customer focus

Budget management

Health & Safety compliance

Job description

Overview

I'm currently supporting a well-respected housing provider in their search for an experienced Repairs & Maintenance Manager to lead their in-house DLO and contractor partnerships.

This is a senior leadership role with full accountability for driving performance, customer satisfaction, and service excellence across a large repairs function. The successful candidate will oversee a dedicated team, including Repairs Officers, a Repairs Project Manager, and a large in-house trade workforce, while also managing external contractor relationships.

Responsibilities

• Leading the delivery of a high-quality, customer-focused repairs & maintenance service.
• Developing and implementing service strategies to ensure top-quartile performance nationally.
• Managing budgets, financial planning, procurement, and contracts within the service.
• Driving continuous improvement and innovation across the DLO.
• Ensuring compliance with all Health & Safety and regulatory requirements.
• Promoting a culture of accountability, collaboration, and customer focus.

This is an opportunity to play a pivotal role in shaping the long-term success of a housing organisation that is committed to service excellence, innovation, and making a positive impact in their community.

Package

• Salary of £63,222
• 25 days annual leave (rising to 30 with service)
• A generous pension scheme with strong employer contributions
• A reward scheme with access to discounts and offers
• Professional development support and opportunities for progression

If you're a proven leader in repairs and maintenance management with a track record of delivering results in a housing, property, or local authority setting, I'd love to hear from you.