Repairs & Compliance Coordinator – Resident-Focused

Wales & West Housing; Cardiff; On-site; GBP 29,000 - 33,000; Full time

Job summary

A community-focused housing organization in Wales is seeking a Repairs Coordinator to enhance the lives of residents through exceptional service delivery. The ideal candidate will have a customer-focused approach, strong communication skills, and a passion for making a difference. Responsibilities include managing repair requests and ensuring compliance with safety standards. In return, a competitive salary and benefits package are offered, along with opportunities for professional development and growth.

Benefits

Salary £29,157 - £32,091 per annum

Pension options

25 days annual leave

9 Bank Holidays

Training and support

Sick pay scheme

Qualifications

• Strong customer focused and empathetic approach to dealing with customers.
• Ability to work as part of a busy team and organise workload effectively.
• Excellent administrative skills to support the team.

Responsibilities

• Ensure delivery of excellent repairs, testing and servicing services.
• Respond to resident repair requests and organise compliance related tasks.
• Lead delivery on electrical and gas safety tasks.

Skills

Customer focused approach

Excellent communication skills

Strong attention to detail

Ability to work under pressure

Tools

ICT software programmes

Job description

A community-focused housing organization in Wales is seeking a Repairs Coordinator to enhance the lives of residents through exceptional service delivery. The ideal candidate will have a customer-focused approach, strong communication skills, and a passion for making a difference. Responsibilities include managing repair requests and ensuring compliance with safety standards. In return, a competitive salary and benefits package are offered, along with opportunities for professional development and growth.