Repairs Administrator

Service Care Solutions; Norwich; On-site; GBP 26,000; Full time

Job summary

A well-regarded housing provider in Norwich is seeking a Repairs Administrator to join their property services team on a 6-month fixed term contract. The ideal candidate will have strong administrative skills and experience, excellent organizational abilities, and will enjoy fast-paced work. Key responsibilities include managing repair requests and supporting the team with administration. A confident communicator is essential for this role.

Qualifications

• Previous experience in repairs, maintenance, housing, call centre, or general administration.
• Strong attention to detail.
• Able to start at short notice and commit to the full 6-month FTC.

Responsibilities

• Act as the first point of contact for tenants regarding repair requests.
• Log, track and update repairs using internal systems.
• Schedule appointments for operatives and contractors.

Skills

Strong administrative skills

Excellent organisational skills

Confident communicator

Ability to manage multiple tasks

Comfortable using IT systems

Job description

Repairs Administrator – Stratton, Norfolk

Salary: £25,725

Contract: 6-month Fixed Term Contract

Hours: Full time

I’m currently working on behalf of a well-regarded housing provider who is seeking a Repairs Administrator to join their busy property services team on a 6-month fixed term contract. This is an excellent opportunity for someone with strong administrative skills who enjoys fast-paced work, problem-solving, and providing great customer service.

Key Responsibilities

• Act as the first point of contact for tenants, contractors and stakeholders regarding repair requests
• Log, track and update repairs accurately using the organisation’s internal systems
• Schedule and coordinate appointments for operatives and contractors
• Follow up on outstanding repairs and ensure timely completion
• Raise purchase orders and process invoices
• Support the wider property services team with general administration and reporting

About You

• Previous experience in repairs, maintenance, housing, call centre or general administration
• Excellent organisational skills with strong attention to detail
• Confident communicator with the ability to manage multiple tasks at once
• Comfortable using IT systems and working in a customer-facing environment
• Able to start at short notice and commit to the full 6-month FTC

If you’re looking for a role where no two days are the same and you enjoy supporting tenants and teams to keep services running smoothly, I’d love to hear from you. To apply or find out more, please contact:

George Westhead – Recruitment Consultant, Service Care Solutions
(url removed)- (phone number removed)