Repair Technician

Pertemps; Redditch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading manufacturing company in Redditch is seeking a Service & Warranty Technician. The role involves managing product bookings, performing repairs, and providing customer support. Candidates should have experience in manufacturing and strong mechanical and electrical knowledge. This position offers a salary of £12.77 per hour with various benefits including private medical insurance and employee discounts.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Experience in manufacturing is preferred.
• Strong knowledge of electrical and mechanical concepts.
• Ability to read and understand technical drawings.
• Computer literacy, specifically knowledge of SAP.

Responsibilities

• Manage booking processes for related products using the SAP system.
• Perform mechanical and electrical repairs on returned products.
• Inspect returned items and troubleshoot issues.
• Provide customer support regarding returns.
• Collaborate with the quality team for product issues.
• Occasionally provide on-site support.

Skills

Mechanical knowledge

Electrical knowledge

Interpersonal skills

SAP knowledge

Job description

Overview

The company is an established and leading manufacturer of products and systems for defence, rail, automotive and marine industries. They are seeking to recruit a Service & Warranty Technician for their operations in Redditch.

Salary: £12.77 per hour.

Location: Redditch (readily commutable from surrounding areas).

Hours

Hours of work are: Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.

Benefits

• Private medical insurance
• Employee discounts
• Staff social events
• Free parking

Responsibilities

• Booking in and out of related product, using SAP system and RMA process.
• Carry out mechanical and electrical repair, refurbishments and overhaul of returned product.
• Inspect returned product, identify faults and troubleshoot issues.
• Dealing with customer returns and providing customer support.
• Liaise with quality team on findings from product issues.
• From time to time provide on-site support.

Experience and qualifications

• Experience in manufacturing is preferred
• Some electrical and mechanical knowledge
• Knowledge of reading and understanding technical drawings
• Computer literate - knowledge of SAP
• Strong interpersonal skills

Location and apply

The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.

Please apply now to be considered for the vacancy!