Rental Sales Agent

Europcar Group UK Limited; Southampton; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading car rental service in Southampton is seeking Rental Sales Agents to provide exceptional customer service and achieve sales targets. The successful candidate will demonstrate strong communication skills and a positive attitude. Responsibilities include handling customer inquiries, selling services, and completing rental documentation. Competitive salary, commission potential, and benefits offered.

Benefits

Competitive Basic Salary

Uncapped commission scheme

6 weeks holiday including bank holidays

Enhanced Maternity and Adoption Leave

Pension and life insurance scheme

Discounted car hire rates

20% discount on EE mobile contracts

Discounted hotel rates after 12 months

Cycle2Work

Free annual eye tests

Confidential legal service

Career progression and development

Qualifications

• Full, valid clean driving licence with at least 4 years driving experience.
• Positive attitude and professional appearance.
• Ability to influence others and sell effectively.

Responsibilities

• Provide a high-quality rental service to meet customer needs.
• Sell the company's services and products to achieve targets.
• Handle telephone enquiries professionally.
• Accurately complete rental administration and vehicle documentation.

Skills

Customer service

Sales skills

Teamwork

Communication

Time management

Attention to detail

Job description

Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Southampton Airport location to work as part of our team on the front desk. You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!,

• Provide a high quality rental service to meet customer needs.
• To be commercially aware and recognise and report on prospective business opportunities and competitor activity.
• Sell the company's services and products to achieve targets.
• Handle telephone enquiries in a polite and professional manner.
• Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
• Responsibility for cash, vehicles, premises and customer safety.
  A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Ability to work as part of a team.
• Communicate clearly, verbally and in writing.
• A positive attitude and professional appearance.
• Ability to influence others.
• Enthusiastic about selling and can respond positively to objections.
• Manages time effectively and completes tasks required.
• Ability to prioritise and remain organised when working under pressure.
• Attention to detail.
• Ability to work to procedures and follow instruction.
  Competitive Basic Salary
• Exceptional commission scheme - uncapped bonus potential with on target earnings at xx.
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts
• Discounted hotel rates through the Accor Group after 12 months service
• Cycle2Work
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development
• forms part of current non contractual benefit offering