Rental Experience Lead (Commission & Benefits)

Avis Budget Group; Hounslow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global provider of mobility solutions is seeking a full-time Rental Operations Agent in Hounslow, UK. You will deliver outstanding customer service, promote our products, and manage the rental experience from start to finish. The ideal candidate will have strong communication skills, a valid driving license, and a friendly demeanor. This role offers a competitive salary, performance bonuses, and perks like discounts on car rentals and employee assistance programs.

Benefits

33 days holiday inclusive of bank holidays

Discount account for perks

Employee Assistance Programme

Discounts on car rental

Opportunity to earn monthly commission

Qualifications

• Minimum of 12 months driving experience with a valid licence.
• Must have excellent communication and customer service skills.
• Team-oriented with a positive, flexible attitude.

Responsibilities

• Own the full rental experience from vehicle preparation to handling returns.
• Provide excellent face-to-face customer service.
• Promote products and services as a brand ambassador.
• Work towards targets to increase productivity and sales.

Skills

Customer service experience

Excellent communication skills

Team-player

Friendly, positive, ‘can-do’ attitude

Flexible work approach

Full valid driving licence with 12 months’ experience

Job description

A leading global provider of mobility solutions is seeking a full-time Rental Operations Agent in Hounslow, UK. You will deliver outstanding customer service, promote our products, and manage the rental experience from start to finish. The ideal candidate will have strong communication skills, a valid driving license, and a friendly demeanor. This role offers a competitive salary, performance bonuses, and perks like discounts on car rentals and employee assistance programs.