Removals Branch Manager / Operations Manager

Red Recruit Ltd; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-established removals company based in Gloucestershire is seeking a Removals Branch Manager / Operations Manager. You will lead a high-performing branch and/or oversee multi-crew operations, driving strategies to enhance service and performance. This role offers clear pathways for development and the autonomy to shape operations. Candidates should have strong experience in managing removals and operational teams, ensuring an excellent customer journey from start to finish.

Qualifications

• Experience in managing a removals branch or operations.
• Strong leadership and people management skills.
• Ability to influence strategy and drive performance.

Responsibilities

• Plan and schedule domestic, commercial, and international moves.
• Lead and support crews and office teams.
• Manage the customer journey from enquiries to post-move follow-ups.

Job description

Removals Branch Manager / Operations Manager

Gloucestershire

Ready to lead a high-performing removals branch or step into a broader operations remit? This is a superb opportunity to join a respected, well-established removals business where you'll have real autonomy, a supportive leadership team, and clear progression.

Whether your strength is running a branch day-to-day or orchestrating multi-crew operations across complex moves, we will shape the role around your experience and ambitions.

The opportunity

• Take ownership of a thriving branch or lead wider operations, with the scope to influence strategy, people, service and results.
• Work with a reputable brand, modern kit and invested leadership that backs good ideas and rewards strong performance.
• Tailored development and a defined pathway, whether you aim to be a top-tier Branch Manager or step into multi-site / regional Operations management.

What you'll do

• Plan and schedule domestic, commercial and international moves, including part loads, surveys and special projects.
• Lead, brief and support crews and office teams; set rotas, allocate vehicles, materials and resources to maximise utilisation and service.
• Own the customer journey end-to-end: enquiries, quotations, follow-ups, insurance guidance, issue resolution and post-...