Remote Vehicle Diagnostics Specialist

Hilton Garage; Greenhill; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive diagnostics firm in the UK is seeking an experienced technician for a remote technical support role. You will diagnose vehicle faults and support trade garages, utilizing strong analytical skills and a customer-first approach. This is a unique chance to work in a supportive environment with excellent growth opportunities, including full training and a range of employee benefits such as a company gym and holiday perks.

Benefits

32 days holiday per year

Free uniform and PPE

Free takeaway meal every Friday

Access to a fully equipped company gym

Birthday gifts and team-building events

Fully funded Christmas party

Excellent long-term career progression

Qualifications

• 5+ years of experience in the automotive industry, ideally as a Master Technician or Diagnostic Technician.
• Excellent understanding of modern vehicle electronics, fault-finding, and ECU systems.
• Strong analytical and communication skills with a customer-first mindset.

Responsibilities

• Provide professional remote technical support to trade garages and workshop technicians.
• Diagnose complex vehicle faults using structured questioning, data interpretation, and technical reasoning.
• Collaborate with internal technical departments to resolve customer issues efficiently.

Skills

Diagnostic skills

Analytical skills

Customer-first mindset

Communication skills

Job description

A leading automotive diagnostics firm in the UK is seeking an experienced technician for a remote technical support role. You will diagnose vehicle faults and support trade garages, utilizing strong analytical skills and a customer-first approach. This is a unique chance to work in a supportive environment with excellent growth opportunities, including full training and a range of employee benefits such as a company gym and holiday perks.