Remote UK Channel Account Manager for Cybersecurity SaaS

Hyperproof; Remote; GBP 49,000 - 82,000; Full time

Job summary

A cybersecurity solutions firm is looking for a Remote Channel Account Manager to join their growing team in the UK. This role involves building strong relationships with customers and ensuring their success across the platform. The ideal candidate will have over 2 years of experience in customer success or account management, particularly within SaaS. The position offers a competitive compensation package including remote work flexibility, personal leave benefits, and contributions towards home office setup.

Benefits

100% remote work environment

Home office reimbursement (£398)

Generous personal leave entitlements

Monthly digital reimbursement (£92)

Travel to the US 1-2 times/year

Pension

Access to coaching platform

Qualifications

• 2+ years of experience in customer/partner success or account management.
• Strong experience in SaaS, preferably in the cybersecurity industry.
• Familiarity with HubSpot or similar CRM platforms.

Responsibilities

• Work with customers to deliver solutions that increase satisfaction.
• Build and maintain relationships within assigned customer organizations.
• Contribute to goals around retention and expansion.
• Develop creative ways to engage with customers.

Skills

Customer/partner success experience

SaaS experience

Account management

Strong communication skills

Tools

HubSpot

CRM platforms

Job description

A cybersecurity solutions firm is looking for a Remote Channel Account Manager to join their growing team in the UK. This role involves building strong relationships with customers and ensuring their success across the platform. The ideal candidate will have over 2 years of experience in customer success or account management, particularly within SaaS. The position offers a competitive compensation package including remote work flexibility, personal leave benefits, and contributions towards home office setup.