Remote Traveler Experience Specialist

Destinytravel; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel service provider in Birmingham is seeking an Experience Support Specialist to assist travelers in planning and enjoying their trips. This role entails effective communication, accommodating itinerary changes, and ensuring client satisfaction throughout the travel experience. The ideal candidate will possess strong communication skills and a passion for travel. This position offers remote work options, exclusive travel perks, and a supportive team culture.

Benefits

Remote work

Flexible schedule

Access to exclusive travel perks

Professional growth in the travel industry

Qualifications

• Strong communication skills are essential to interact with clients.
• Prior customer service experience is valued for this role.
• Being organized and detail-oriented is crucial for managing travel plans.

Responsibilities

• Communicate with clients through email, calls, and messaging.
• Support itinerary modifications, cancellations, and requests.
• Address concerns with patience and friendly communication.

Skills

Strong communication skills

Customer service experience

Organized and detail-oriented

Eager to learn systems and tools

Passion for travel and helping people

Job description

A leading travel service provider in Birmingham is seeking an Experience Support Specialist to assist travelers in planning and enjoying their trips. This role entails effective communication, accommodating itinerary changes, and ensuring client satisfaction throughout the travel experience. The ideal candidate will possess strong communication skills and a passion for travel. This position offers remote work options, exclusive travel perks, and a supportive team culture.