Remote Travel Support Specialist

Prestige Travel Agency by Mich; Remote; GBP 25,000 - 30,000; Full time

Job summary

A travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and provide accurate information about travel details. The ideal candidate enjoys customer service, possesses excellent communication skills, and has a passion for travel. The role offers remote work with flexible scheduling and travel perks. Join the team and help create memorable experiences for clients.

Benefits

Travel perks

Flexible scheduling

Ongoing training

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Organized, dependable, and proactive with attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and travel policies.
• Follow up with clients to confirm trip details.
• Handle client concerns with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Passion for travel

Job description

A travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and provide accurate information about travel details. The ideal candidate enjoys customer service, possesses excellent communication skills, and has a passion for travel. The role offers remote work with flexible scheduling and travel perks. Join the team and help create memorable experiences for clients.