Remote Travel Support Specialist

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel service provider is looking for a Travel Customer Representative to support clients throughout their travel journey. This remote position involves assisting with inquiries, bookings, and ensuring client satisfaction. Ideal candidates should have strong communication skills, customer service experience in the travel sector, and a passion for helping others create memorable experiences. Opportunities for growth and travel perks are included.

Benefits

100% remote work

Opportunities for growth

Travel perks and discounts

Supportive team environment with training

Qualifications

• Customer service experience is preferred in the travel or hospitality sector.
• Must possess excellent communication skills.
• Ability to learn booking platforms and systems quickly.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and travel policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and attention to detail

Comfortable with technology

Passion for travel

Job description

A travel service provider is looking for a Travel Customer Representative to support clients throughout their travel journey. This remote position involves assisting with inquiries, bookings, and ensuring client satisfaction. Ideal candidates should have strong communication skills, customer service experience in the travel sector, and a passion for helping others create memorable experiences. Opportunities for growth and travel perks are included.