Remote Travel Support Specialist

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel agency in the UK is seeking a Travel Customer Representative to support clients during their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This position offers remote work opportunities, travel perks, and a supportive team environment.

Benefits

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Ability to handle client inquiries professionally.
• Strong attention to detail.

Responsibilities

• Respond to client inquiries via email and phone.
• Assist with travel bookings and changes.
• Provide information about destinations and policies.
• Follow up with clients for satisfaction.
• Handle complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency in the UK is seeking a Travel Customer Representative to support clients during their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This position offers remote work opportunities, travel perks, and a supportive team environment.