Remote Travel Experience Specialist

Prestige Travel Agency by Mich; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel service provider is seeking a Travel Customer Experience Representative to support clients from booking to post-trip follow-up. The ideal candidate will excel in communication and customer service, ideally with a background in travel or hospitality. This remote role offers flexibility, career growth, and travel perks, making it perfect for those passionate about delivering exceptional experiences in the travel industry.

Benefits

Fully remote, flexible work environment

Career growth opportunities

Travel perks and industry discounts

Training and ongoing support

Qualifications

• Customer service experience required; travel or hospitality experience preferred.
• Ability to work independently in a remote setting.

Responsibilities

• Respond to customer inquiries via phone, email, and messaging platforms.
• Assist clients with travel bookings, modifications, cancellations, and special requests.
• Resolve customer concerns with empathy and effective problem-solving.

Skills

Excellent written and verbal communication skills

Customer service experience

Strong organizational skills

Comfortable with technology

Passion for travel

Tools

CRM tools

Job description

A travel service provider is seeking a Travel Customer Experience Representative to support clients from booking to post-trip follow-up. The ideal candidate will excel in communication and customer service, ideally with a background in travel or hospitality. This remote role offers flexibility, career growth, and travel perks, making it perfect for those passionate about delivering exceptional experiences in the travel industry.