Remote Travel Concierge — Personal Journeys & Support

Destinytravel; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel service company based in Scotland is seeking a Virtual Travel Coordinator to support clients from planning trips to post-travel follow-ups. Responsibilities include managing inquiries, itinerary changes, and ensuring client satisfaction. Ideal candidates should possess strong communication skills and a dedication to customer service, along with a genuine interest in travel. This fully remote position offers flexibility and access to travel perks in a supportive team environment.

Benefits

Fully remote work

Access to travel perks

Ongoing training

Supportive team environment

Opportunities for growth in the travel industry

Qualifications

• Strong written and verbal communication skills are essential.
• Customer service experience preferred but not necessary.
• Ability to pay attention to detail and stay organized.
• Comfortabilty with learning new digital tools is required.
• A genuine interest in travel and helping others is important.

Responsibilities

• Respond to inquiries via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and travel-related questions.
• Provide clear destination information and documentation guidance.
• Confirm travel details and follow up before and after trips.
• Resolve concerns with empathy and professionalism.

Skills

Strong written and verbal communication skills

Customer service experience

Excellent attention to detail

Comfort learning digital tools

Interest in travel

Job description

A travel service company based in Scotland is seeking a Virtual Travel Coordinator to support clients from planning trips to post-travel follow-ups. Responsibilities include managing inquiries, itinerary changes, and ensuring client satisfaction. Ideal candidates should possess strong communication skills and a dedication to customer service, along with a genuine interest in travel. This fully remote position offers flexibility and access to travel perks in a supportive team environment.