Remote Travel Concierge — Customer Service & Bookings

Prestige Travel Agency by Mich; Remote; GBP 40,000 - 60,000; Full time

Job summary

A travel agency in the United Kingdom is searching for a Travel Customer Service Representative to join their remote team. In this role, you will support clients throughout their travel journey, ensuring a seamless experience from booking to post-trip follow-up. Ideal candidates will have excellent communication skills, experience in customer service, and a genuine interest in travel. Enjoy a remote work environment with opportunities for professional growth and access to travel perks.

Benefits

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture

Qualifications

• Experience in travel, hospitality, or service industry preferred.
• Detail-oriented and service-driven attitude.

Responsibilities

• Respond promptly to client inquiries via phone and email.
• Assist with luxury and leisure travel bookings.
• Provide accurate information on travel requirements.
• Coordinate and confirm booking details.
• Follow up with clients to ensure positive experiences.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliability and proactivity

Interest in travel

Job description

A travel agency in the United Kingdom is searching for a Travel Customer Service Representative to join their remote team. In this role, you will support clients throughout their travel journey, ensuring a seamless experience from booking to post-trip follow-up. Ideal candidates will have excellent communication skills, experience in customer service, and a genuine interest in travel. Enjoy a remote work environment with opportunities for professional growth and access to travel perks.