Remote Telecoms Operations Coordinator

Install Pros; Remote; GBP 30,000 - 35,000; Full time

Job summary

A telecommunications installation company based in the UK is seeking a Customer & Operations Coordinator. This fully remote role requires strong communication skills and a background in telecommunications. You will manage customer enquiries, support the sales team, and liaise with installation engineers to ensure smooth operations. Candidates must thrive under pressure and possess a problem-solving mindset. The position offers a starting salary of £30,000 with opportunities for progression within a non-corporate culture.

Benefits

£30,000 salary with progression

Fully remote work

Non-corporate culture

Exposure to cutting-edge technology

Long-term career progression opportunities

Qualifications

• Experience in telecommunications or internet services (e.g., BT, Sky, Virgin Media).
• Strong problem-solving mindset with excellent customer service abilities.
• Proven ability to manage multiple tasks effectively.

Responsibilities

• Manage customer enquiries and coordinate sales and tech support.
• Maintain communication between installation engineers.
• Resolve service issues promptly and efficiently.

Skills

Customer service skills

Ability to work under pressure

Problem-solving

Communication skills

Experience in Telecommunications

Team management

Job description

A telecommunications installation company based in the UK is seeking a Customer & Operations Coordinator. This fully remote role requires strong communication skills and a background in telecommunications. You will manage customer enquiries, support the sales team, and liaise with installation engineers to ensure smooth operations. Candidates must thrive under pressure and possess a problem-solving mindset. The position offers a starting salary of £30,000 with opportunities for progression within a non-corporate culture.