Remote Technical Customer Success Manager - FinTech Growth

Wealth Dynamix; United Kingdom; Remote; GBP 45,000 - 60,000; Full time

Job summary

A growing FinTech company is seeking a Technical Customer Success Manager to support customer onboarding and engagement. This remote position involves building relationships, providing technical support, and ensuring customer success in implementing the Client Lifecycle Management solution. Ideal candidates will have 1-3 years in customer success or similar roles, strong analytical and communication skills, and a proactive approach. Join us for an opportunity with excellent career progression!

Qualifications

• 1-3 years’ experience as a Business Analyst, Product Owner, or Customer Success Manager.
• Outstanding written and verbal communication skills.
• Proactive and self-reflective with the ability to tackle new challenges.

Responsibilities

• Onboarding customers and customizing the onboarding experience.
• Developing an understanding of customer needs and supporting their goals.
• Building strong relationships to ensure customer loyalty.

Skills

Analytical skills

Communication skills

Problem-solving

Relationship management

Customer-first mindset

Self-starter

Job description

A growing FinTech company is seeking a Technical Customer Success Manager to support customer onboarding and engagement. This remote position involves building relationships, providing technical support, and ensuring customer success in implementing the Client Lifecycle Management solution. Ideal candidates will have 1-3 years in customer success or similar roles, strong analytical and communication skills, and a proactive approach. Join us for an opportunity with excellent career progression!