Remote Licensed Crisis Counselor - Behavioral Health

ProtoCall Services; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading behavioral healthcare provider is seeking a Crisis Counselor to deliver compassionate telephonic support and crisis intervention. This role requires direct experience in behavioral health, exceptional communication skills, and the ability to multitask effectively. Successful candidates will engage with individuals in distress, ensuring they receive professional and ethical care. The position offers competitive hourly pay, comprehensive benefits, and opportunities for professional growth. Training is provided in a remote-first work environment.

Benefits

Comprehensive medical, dental, and life insurance

401(k) with company match

Company-matched student loan repayment program

Short- and long-term disability

Employee Assistance Program (EAP)

Accrued PTO (up to 4 weeks in first year)

Opportunities for professional growth and advancement

Qualifications

• Minimum of 1 year direct experience in behavioral health, counseling, or social services.
• Must reside in Alabama and hold an appropriate licensure (ALC, LMSW, LPC, LICSW, LMFT, LP).
• Ability to work effectively in a remote environment.

Responsibilities

• Provide telephonic support to individuals in distress.
• Assess emotional and behavioral health concerns.
• Maintain accurate and timely documentation.
• Navigate multiple software systems while multitasking.

Skills

Empathy

Communication

Multitasking

Risk assessment

Education

MSW, PsyD, or PhD in a behavioral health field

M.A./M.S. in a behavioral health field with clinical practice emphasis

Job description

A leading behavioral healthcare provider is seeking a Crisis Counselor to deliver compassionate telephonic support and crisis intervention. This role requires direct experience in behavioral health, exceptional communication skills, and the ability to multitask effectively. Successful candidates will engage with individuals in distress, ensuring they receive professional and ethical care. The position offers competitive hourly pay, comprehensive benefits, and opportunities for professional growth. Training is provided in a remote-first work environment.