Remote Junior Customer Support Project Manager

Bending Spoons; Greater London; Hybrid; GBP 41,000 - 86,000; Full time

Job summary

A dynamic technology company based in the UK seeks a highly motivated individual to enhance customer support operations and ensure a stellar experience for users. Responsibilities include improving workflows and collaborating on new tools, with an emphasis on fostering B2B relationships. We look for candidates with strong reasoning skills, ambition, teamwork capability, and fluent English. The position offers an exceptional growth opportunity within an innovative environment, competitive salary, and flexible benefits.

Benefits

Flexible hours

Remote working

Health insurance

Generous parental support

Yearly retreat

Qualifications

• Excellent problem-solving skills and ability to think from first principles.
• Strong ambition and drive for success.
• Ability to work collaboratively in a team and support others.

Responsibilities

• Improve customer support operations through various projects.
• Ensure outstanding support experience for customers.
• Collaborate to launch new support tools and refine customer experience.
• Strengthen relationships with key B2B customers.
• Implement high-potential opportunities for product engagement.

Skills

Reasoning ability

Drive

Team spirit

Proficiency in English

Job description

A dynamic technology company based in the UK seeks a highly motivated individual to enhance customer support operations and ensure a stellar experience for users. Responsibilities include improving workflows and collaborating on new tools, with an emphasis on fostering B2B relationships. We look for candidates with strong reasoning skills, ambition, teamwork capability, and fluent English. The position offers an exceptional growth opportunity within an innovative environment, competitive salary, and flexible benefits.