Remote Inbound Customer Service Agent

ACD Direct; Remote; GBP 40,000 - 60,000; Part time

Job summary

A customer service organization in Cornholme is seeking experienced customer service professionals for a Winter Campaign Project. The role involves answering inbound calls and meeting certification requirements by specific deadlines. Candidates should have at least 6 months of telephone experience and be self-motivated. Strong communication skills and the ability to type at least 40 WPM are essential. This position offers a larger earning potential, especially during peak call times.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Self-directed and self-motivated individuals are preferred.
• Must be able to type 40 WPM or higher.

Responsibilities

• Provide customer service by answering inbound calls.
• Prepare for calls by reading and following scripts.
• Certify as an agent within stipulated timelines.

Skills

Telephone experience

Computer knowledge

Self-motivation

Strong listening skills

Written communication

Verbal communication

Call control

Job description

A customer service organization in Cornholme is seeking experienced customer service professionals for a Winter Campaign Project. The role involves answering inbound calls and meeting certification requirements by specific deadlines. Candidates should have at least 6 months of telephone experience and be self-motivated. Strong communication skills and the ability to type at least 40 WPM are essential. This position offers a larger earning potential, especially during peak call times.